Privacy Policy
Information We Collect
When you submit our contact form, we collect the information you provide, which typically includes:
- Your first and last name
- Your phone number
- Your email address
- The type of service you're inquiring about
- A description of the issue or request
When you visit our website, our hosting provider (Cloudflare) may automatically collect standard technical information such as your IP address, browser type, device information, and pages visited. This is used to keep the site running securely and to provide basic aggregate analytics. We do not use this to identify you personally.
When you contact us directly by phone, email, or in person to request service, we may collect additional details necessary to provide that service, such as your service address and information about the device or system we're helping with.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries
- Schedule and provide the services you request
- Communicate with you about your service, including status updates and follow-ups
- Keep basic records of work performed for warranty and reference purposes
- Improve our services and communications
What We Don't Do
We do not sell your personal information. We do not share your information with third parties for their marketing purposes. We do not use invasive tracking cookies or advertising trackers on this website.
Third-Party Services We Use
To run this website and communicate with you, we rely on a small number of third-party services. Each has its own privacy practices we encourage you to review:
- Formspree — processes and delivers our contact form submissions. Your form input is transmitted through Formspree to reach us.
- Cloudflare — hosts our website and routes our email. Cloudflare handles technical logs and basic security data.
- Microsoft / Outlook — receives forwarded email sent to our business address.
- Google Fonts — provides the typefaces used on this website.
How Long We Keep Your Information
We keep contact and service records for as long as needed to provide services, honor any applicable warranty period, and comply with our legal and record-keeping obligations. If you'd like your information removed sooner, you can request that at any time.
Your Rights
You have the right to:
- Ask what personal information we have about you
- Ask us to correct inaccurate information
- Ask us to delete your information (subject to any records we're legally required to retain)
- Ask us not to contact you further
To exercise any of these rights, contact us using the details below.
Children's Privacy
Our services are intended for adults. We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top will reflect the most recent version. Material changes will be communicated on this page.
Contact Us
Questions about this policy or your information? Reach us at:
- Email: contact@fieldlinetech.com
- Phone: (814) 462-6800
- FieldLine Tech, LLC — Cambria County, Pennsylvania